Machine Installation

How to Start a Remote Support Session in 3 Minutes

Connect the machine to the internet, launch the remote-assist module and share the session ID with a CAMDENT engineer for live diagnostics.

5 min 18 s · Reviewed by CAMDENT technical support

Step by step

1
Connect the machine to the lab network
2
Open the remote-assist module on the controller
3
Note the session ID shown on screen
4
Send the session ID and an alarm photo to your CAMDENT engineer
5
Keep the machine powered and idle during the session

These guides summarise the standard workflow. Always follow the manual shipped with your machine, and confirm material parameters with CAMDENT technical support before running a material for the first time.

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